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Digital Marketing Agency for eCommerce

Assisted is your next best decision. A digital marketing agency that will take your ecommerce business to new heights.

  • Award-winning eCommerce experts
  • Drive traffic that converts
  • Data-backed growth strategies
  • AI-powered bidding & automation

Assisted is the digital marketing agency you want in your corner when looking for results that bring the change your ecommerce business needs. We are an award-winning agency that specialises in SEO, GEO, content marketing, digital PR, PPC, email marketing and web development.

Take eCommerce to the next level

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Work

What we have done

Browse through our ecommerce case studies to see the success our digital marketing campaigns have brought for our clients yourself. Our case studies offer a transparent look at how we’ve helped our clients’ brands scale through data-backed strategies, relentless optimisation and creative storytelling.

Focus

FMCG

E-commerce platforms provide a convenient and accessible way for customers to purchase FMCG products, with many consumers now preferring to shop online rather than in physical stores.

Retail

Creating new opportunities for retailers to engage with their customers through social media, targeted advertising, and personalized experiences. With the ability to sell products and services online 24/7, retailers are no longer limited by physical store hours or location.

Healthcare & Fitness

Enabled healthcare companies to sell their products directly to consumers, expanding their reach and accessibility. This has also led to the emergence of online marketplaces that offer a wide range of healthcare products, allowing customers to compare prices and access a variety of options.

Commercial

Beneficial for commercial businesses that operate in niche or specialized industries, where the customer base may be limited geographically. E-commerce can also enable commercial businesses to sell a wider range of products, including those that may not be feasible to sell through physical stores due to space limitations.

Organic Search

Organic search is a big part of ensuring your ecommerce business becomes successful. Asissted, a digital marketing agency for ecommerce businesses, has a team of SEO experts will help build the type of authority that your website needs, focusing on driving valuable traffic that converts and helps you hit those targets and KPIs. We’ll take a look at your business and what it needs from a digital marketing perspective, create a tailored organic search plan and report on the results on a monthly basis.

With these insights, you’ll have a transparent overview of the impact this organic strategy has made on your business.

What’s involved in organic search? 

Our SEO experts will audit your website, looking out for areas that can be improved, as well as what is working well. This way, we’ll be able to create a tailored SEO strategy that willbring in that organic traffic.

Technical SEO

As part of our SEO strategy, we’ll ensure all technical SEO is also taken care of, ensuring your website operates on an optimal level and that the user experience is always a positive one for your audience.

Generative Engine Optimisation

As a digital marketing agency for ecommerce, we know that AI search is quickly becoming something that determines whether or not your website is visible to your audience. Generative Engine Optimisation (GEO) involves optimising content so that AI engines are able to accurately cite and synthesise your brand into generated responses. The goal is to gain as much information as possible, so your content should include highly factual and structured content that LLMs can use to answer users’ questions.

So, our SEO experts will not only optimise for traditional SEO, but also for GEO, ensuring all avenues are targeted.

Content marketing

Another big part of organic search is to create content that is genuine and that is targeted to your audience. Our content team will run keyword research, create a detailed and tailored content plan, and write content that answers the questions your audience is looking for.

How we maximise for eCommerce

PPC

Our digital marketing agency also offers PPC services for your ecommerce business that will help you scale your business with highly precise and targeted ads.  We manage Google Shopping and Meta, focusing on ROAS (Return on Ad Spend) and MER (Marketing Efficiency Ratio) to ensure that your ecommerce business gets exactly what it needs.

As a digital marketing agency with expertise in PPC for ecommerce, we focus on dynamic retargeting to bring back those lingering visitors, AI-powered bidding to ensure that we bid where it matters most, and creative testing to make sure we go down the right path for your brand.

Social media marketing

Our social media marketing strategy is a collaborative one, using both organic and paid campaigns to bring you the very best for your ecommerce business. Where organic social media marketing relies on platforms like Meta to build trust and social proof, paid social focuses on immediate traffic and sales by targeting your entire ideal market.

So, by combining both approaches (authentic storytelling with highly-targeted paid social ads) we’ll turn passive scrollers into loyal customers.

Email marketing

Another focus for our digital marketing agency is ecommerce email marketing, where we have the knowledge and understanding to be able to manage your most valuable asset – yur owned data. We all know that social algorithms can become volatile, which means that your email list becomes a constant where you can nurture those important client relationships.

By using a modern ecommerce email marketing strategy, our agency is able to use predictive automation to determine the optimal message and time to send out that message to your audience.  We can build sophisticated email ecosystems that generate lifelong, loyal customers, through hyper-targeted messaging.

Web development

Your website is another conversion tool that should be designed and optimised to bring in the right audience. Our team of web developers have a keen eye on being able to master this, while building seamless, lightning-fast websites that help convert. This way, your ecommerce storefront will be user-friendly and ready for your audience to browse.

We look at core web vitals and mobile-friendly precision to ensure your ecommerce website hits all those checkboxes.

What our customers say about us

Ying Zhang

We have enjoyed working with Assisted for 7 years. They worked with us to develop a modern, contemporary design and we are happy with the result. We have been also using Assisted for our SEO work and have had good and consistent results. Good Staff and Service.

Matt Castle

We commissioned Assisted to produce our first website for CASTLE KANE, so it was obviously a very important project for us.

We had to feel our way through the build and their advice really helped us to achieve a professional and persuasive online presence. It’s now an essential shop window when we approach prospective clients around the world. We look forward to developing the site further with Assisted. They offer great support and they’re fantastic people to work with.

Ineke Leclercq

We worked with Assisted for the development of a new website and this has been a great experience. The team is very knowledgeable, friendly and always on hand to provide input and answers. They guided us through the process and provided excellent support afterwards. I would certainly recommend!

Laurie-Ann Mafusire

The team at Assisted are fantastic. They built an amazing website for us and have continued to help us develop our brand with technical and digital marketing support. The team are very knowledgeable and are always coming up with fresh, innovative new ideas to support our growth. We wouldn’t hesitate to suggest their excellent service to any other business,

Emily Quash

Playbox Theatre has recently completed a project with Assisted – they designed and built a beautiful new website for our company, and the experience was second-to-none from start to finish. From the initial enquiry, through to the site going live, the customer service was excellent.

Martin Cross

Nick really has took a step in the right direction with his new company. I have known him for a long time now and having moved over to him recently I have seen every aspect of my website improve month after month. Great job Nick, keep up the great work.

Chris Henderson

We’ve used ASSISTED. at LifeSearch for SEO and consultancy services for some time now. Nick and the team have provided great uplift in our organic reach since day one – and have ‘assisted’ us on a few projects along the way.

Sofie Franklin

Nick and the team at Assisted have been instrumental to the growth of our sales. Nothing is too much trouble and they are always on hand should we need any advice or assistance. The whole team have been incredible and the results since they started with us speak for themselves!

CIA Landlords

Nick has vastly improved our online advertising results at CIA Insurance. Provides a professional service but on a very personable basis. He provides clear explanations of the campaigns he is running for us…

4.9 Average 155 Reviews

Product and category optimisation

One of the biggest advantages of eCommerce SEO is being able to optimise multiple pages of your business’s website with a common naming convention. Keyword research to identify each opportunity will make sure that every product, category and sub-category is optimised, maximising your site’s authority and visibility.

Naming conventions also give your retail website scalability, knowing each product you add will be optimised effectively, always adding value.

eCommerce platforms we work with

We’ve worked with loads of different eCommerce platforms, which means we can implement our SEO experience and maximise performance without having to go through a steep learning curve at the start. It also means we know all the quick wins, limitations and scalability of each.

  • Shopify
  • Magento 1 & 2
  • WooCommerce
  • SiteCore
  • Salesforce Commerce Cloud (Demandware)

Awards

Award-Winning Excellence: We’re a UK Agency Award Winner 5x, a UK Search Awards winner 2x, and Drum Recommended. The awards speak for themselves.

We’re thrilled to be recognised as the 2024 UK Agency of the Year, a testament to our ongoing commitment to industry leadership. Our expertise in PPC was acknowledged at the 2025 UK Search Awards. Our Pay-Per-Click made a finalist at the 2024 Paid Media Awards, while our compelling content creation secured a coveted finalist position in the UK Content Awards.

Our Drum Recommended status also solidifies our standing as a trusted partner within the industry. These achievements fuel our team that strives for innovation, strategic thinking, and dedication to client success.

eCommerce reporting

We believe that transparency is key, which is why we like to hold monthly meetings where we discuss your unique insights and metrics. This way, we can make sure we’re always aligned with what your business needs while never missing out on those trends.

We always make sure we track and analyse all of your data and metrics so that we can adjust our approach where necessary. This way, we never miss a beat!

Insights

What we know

Assisted is more than just a digital marketing agency for ecommerce businesses. We’re also your trusted partner when it comes to achieving digital success. Find out everything you need to know about navigating the digital marketing world with our resources and insights.

We want to help you stay ahead of every trend by providing you with the latest and greatest information on marketing news, technology advancements, and proven strategies for success.

150
5 Star Google Reviews
175
Live Clients
17
Years Experience

Speak with a specialist

We specialise in a range of sectors and industries based on years of experience and expertise. If you are looking for a digital agency we have all bases covered.

Digital marketing for eCommerce FAQs

Our eCommerce marketing agency can help you achieve your goals using multi-channel digital strategies. Want to know more about how digital marketing can help your eCommerce site? Explore our FAQs below or contact us today.

What is eCommerce digital marketing?

Ecommerce digital marketing includes the process of driving traffic to your online store in an effort to convert those visitors into paying customers. This is done through online channels like search engines, social media, email marketing and content marketing.

Should I focus on SEO or PPC for my eCommerce business?

We believe that a balanced and holistic approach is the best way forward. We always recommend investing in PPC initially so that you can see immediate results with high-intent traffic. We then recommend organic search strategies (SEO) for more long-term and sustainable growth.

What are the best channels for eCommerce?

The best channels for ecommerce digital marketing include Google Shopping (PPC), paid social ads, SEO influencer marketing, as well as email marketing to keep those customers loyal.

How do I measure success with eCommerce digital marketing?

Measuring success with ecommerce digital marketing includes using analytics tools to be able to track certain metrics, such as Conversion Rate, Return on Ad Spend (ROAS), Customer Lifetime Value (CLV), and CAC. Each month, we will provide you with a report highlighting all of these metrics.

How do I reduce my Customer Acquisition Cost (CAC)?

To be able to reduce your CAC, you need to be able to diversify your channels, focus on conversion rate optimisation (CRO) and invest in email marketing to continue building solid relationships with customers instead of relying purely on paid ads.