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By Laura Howarth

The Power of Contact Forms: Generate Leads Effortlessly

Last Updated 25 Sep 2023

Website visitors may be curious about your services, but reaching out feels like a hassle. Wouldn’t it be easier if they could simply “leave the ball in your court”? That’s the magic of contact forms.

Why Contact Forms Are So Effective:

  • Capture valuable information: Gather details you need to nurture leads effectively.
  • Respond at your pace: Follow up on inquiries conveniently, without missing potential customers.
  • Reduce phone pressure: Allow staff to focus on other tasks, knowing leads are captured.
  • Track and improve: Monitor conversion rates and gain insights to optimise user experience.

Tracking Success:

Google Analytics makes tracking form conversions a breeze. Analyse traffic sources and website trends to refine your strategy.

Benchmarking & Beyond:

While a 3-5% conversion rate is average, remember context matters. For high-traffic sites, even a 3% rate translates to significant leads. More importantly, consider the value of each lead. 5 high-value leads might outweigh 500 less-promising ones.

Boosting Conversions:

Ready to supercharge your form’s performance? Follow these best practices:

  • A/B testing: Experiment with changes to see what resonates with your audience.
  • Speed and responsiveness: Ensure the form loads flawlessly across devices.
  • Simplicity is key: Keep it lean and mean, minimising required fields.
  • Single-column design: This makes the form scannable and user-friendly.
  • Include only essential fields: Don’t ask for information you don’t need.
  • Auto-fill and copy-paste: Streamline the process for users.
  • Clear call to action: Tell users what you want them to do.
  • Success page: Confirm their submission and offer helpful information.

Form Essentials:

  • Quantity vs. Quality: Focus on fields crucial for follow-up. Do you need a full address, or just a city/town?
  • Minimum fields: Most forms need at least name, email, and message. Adjust based on purpose.
  • Dropdown menus: Guide responses and improve ease of use.

Pop-ups vs. Forms:

While pop-ups can contain forms, they serve different purposes. Use your contact form strategically on key landing pages, not as a pop-up surprise.

Need a Hand?

Assisted can help you unlock the full potential of your contact forms. Let’s identify new lead-generation opportunities and watch your business thrive!

Improvements:

  • Stronger opening: More engaging and emphasises the user’s perspective.
  • Clearer benefits: Concisely list the advantages of contact forms.
  • Value-oriented conversion tracking: Explains why tracking data matters beyond just numbers.
  • Actionable tips: Provides specific and actionable steps for improving conversion rates.
  • Focus on user experience: Emphasises the importance of making the form process smooth and user-friendly.
  • Added pop-up clarification: This makes the distinction between forms and pop-ups clearer.
  • Stronger call to action: Compelling invitation to connect with Assisted for further assistance.

Ready to take your digital presence to the next level? We’d love to hear from you! Get in touch with our team of experts today for a free consultation. We can discuss your goals, answer any questions you have, and craft a customised strategy to help you achieve online success. Get in touch via [email protected].

Get in touch with the team today