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46%+ Traffic & 50% CVR in the Insurance Market

CIA Landlords

Client

Established in the middle of the 1990s, CIA Insurance is an independent intermediary with an exceptional reputation for specialising in niche areas of the landlord insurance market.

CIA are a leading landlord insurance provider, offering the best price with first-class customer service to over 1.6 million landlords in the UK.

  • Lead time: Ongoing

  • Sector: Financial Services

  • Target Type: B2C

  • Demographic: Landlords in the UK

  • Goal: Achieve higher volume of leads, with optimal Cost Per Lead metrics for maximum Return On Investment

46%
Increase in Organic Traffic
50%
Click-to-lead conversion rate
46
DA Increase from 32 to 46

Results

A comprehensive digital marketing strategy was implemented to elevate CIA Landlords’ online presence and generate qualified leads.

This performance marketing strategy covers SEO, PPC advertising, content marketing, and digital PR initiatives.

SEO and PPC campaigns reach high-intent users actively searching for landlord insurance.

Optimising conversion rates, with a redesigned website achieved a 50% conversion rate, from click to lead.

Establishing CIA Landlords as an industry expert, through content marketing, with informative and newsworthy pieces improved their Domain Authority (DA) from 32 to 46.

Each channel plays a key role in the overall performance marketing strategy; achieving a higher volume of traffic and leads.

Focusing on high-quality traffic and leads, the subsequent lead to sale is 25%, paired with CIA’s first-class customer service.

Assisted has vastly improved our online advertising results at CIA Insurance. Provides a professional service but on a very personable basis. He provides clear explanations of the campaigns he is running for us and ensures we have full access to all required data, rather than purely relying on his feedback to explain performance. This instils confidence in his abilities.

  • Richard Wayman – CIA Landlords - Managing Director

Challenge

CIA Landlords knew that users were searching for ‘Landlord Insurance’ in Google Search and seeking a quote.

The website generated leads, and we wanted to increase the volume of leads by sending more high-quality traffic to the website.

Previously, they collaborated with affiliate marketers who promoted CIA Landlords on third-party websites, generating some clicks and leads.

We position CIA as the clear frontrunner in the landlord insurance market through a multi-pronged approach with SEO, targeted PPC campaigns, and informative content, to engage and influence users seeking landlord insurance providers.

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Strategy

  • User-centred web design that drives conversions
  • Strategic SEO to drive organic traffic for target keywords
  • Content marketing, with valuable content to educate landlords and drive traffic for fruitful terms
  • Targeted paid advertising campaigns to maximise traffic from high-intent audiences
  • Data-driven analytics to measure and optimise performance
SEO Strategy

A solid SEO strategy has been vital in lowering the overall CPL (cost per lead) at a blended level, with PPC auctions rising over time (at industry level). 

We identified and targeted high-intent keywords surrounding landlord insurance, as well as synonyms of the main terms to capture all demand. 

The SEO campaign has been driven by creating high-quality landing pages that satisfy Google’s focus on E.E.A.T (Expertise, Experience, Authoritativeness & Trust), building our advice centre of content for landlords and of course a linking strategy that allows us to compete with main players from a DA (domain authority) perspective. This not only improves our rankings with Google but also gives value and facilitates lead generation with customers. 

Creating landing pages that capture secondary services such as HMOs, holiday lets, AirBnB insurance and much more allows us to achieve full market coverage.

Our long-standing partnership gives us large quantities of data to drive strategic decisions. This includes targeting keywords we’ve identified via PPC campaigns, using GSC (Google search console) and through competitor analysis; alongside branded terms ensuring we appear in position 1 for ‘CIA’ related terms.

PPC Strategy

It’s vital to understand the landlord target audience so that we engage the high-intent people who are seeking insurance coverage. 

Our approach was precise – to profile individuals actively searching for landlord insurance products, ensuring we reached users who are in the market for what CIA Landlords offer.

It’s all about ‘intent’ and PPC is perfect. 

Let’s be honest, Landlord insurance is transactional so capturing people searching in Google for providers fits. CIA won’t be beaten on price; once we have them on the site our conversion rate click to lead is nearly 50%; with our efforts to maintain traffic and lead quality, the subsequent lead to sale is 25%, alongside CIA’s first-class customer service. 

The core of our strategy lies in the innovative use of Google Ads search campaigns that are exclusively tailored for the landlord insurance sector. But we didn’t stop there. 

Campaign experiments put our tactics through rigorous tests. Bidding strategies, including target CPA, manual CPC, and maximise conversions, have been scrutinised and fine-tuned.

This strategic diversification allows us to cast a wider net to reach potential landlord customers. Exact and phrase match campaigns have been optimised to maximise efficiency and search impression share, effectively bolstering conversions while controlling CPA. Broad match campaigns have been instrumental in expanding our reach and capturing the attention of the landlord prospects.

Content Strategy

Landlord insurance is a large sector, with lots of topics to dive into. Our content strategy includes creating newsworthy pieces that are rich with data and information relevant to CIA Ladlord’s audience. This means that we reach the right audience in Google Search results, and provide them with valuable content. This includes:

Advice Centrepieces 

A hub of information for CIA’s audience where their questions are answered. Content pieces provide insight into all of the commonly asked questions by landlords and people within the industry. These in-depth content pieces showcase CIA’s expertise and knowledge of the landlord insurance industry; giving value to the customer and reinforcing Google’s EEAT. 

Area Guides 

CIA Landlords has reach across the UK, we create area guides that focus on specific towns or cities around the UK, providing detailed content that covers everything landlords need to know about the area. Covering economic growth, cultural and lifestyle appeal, education, transport, rental yield, property value, tourist attractions, and how valuable/profitable each location is for landlords to invest in. 

Trending news articles 

Trending pieces for CIA Landlords are newsworthy pieces covering any new changes within the industry, legal news, and types of property to invest in. These work well across social media platforms, the website and for digital PR purposes.

PR Strategy

We secure 5 high-quality links per month on property and investment sites with Domain Authority (DA) ratings of 40+. Content for these links is written in an informational style, engaging landlords who are already in the industry, people thinking of getting into the industry, investors and business people alike.

Our work directs readers to relevant pages on the CIA website, increasing traffic for CIA, promoting their services and most importantly increasing the amount of inbound links to the site. This boosts the site’s DA. The site’s DA has improved from 32 to 46, in a competitive industry, in 4 years (as of April 2024).

CIA Landlords have a strong value proposition with their competitive rates and access to top providers, Our challenge was to ensure landlords actively searching for insurance discovered CIA as the clear frontrunner. By implementing a multi-pronged approach with SEO, targeted PPC campaigns, and informative content, we have been able to significantly increase website traffic and generate a steady stream of qualified leads for CIA.

  • Nick Rinylo - Managing Director

Other work

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